TERMS OF SERVICE

ALUH JEWELS

OVERVIEW

Welcome to ALUH Jewels! Throughout these Terms of Service, the words "we", "us" and "our" refer to ALUH Jewels.

ALUH Jewels operates this website and online store, including all related content, features, products and services, to provide customers with a seamless online shopping experience.

Our online store is powered by Shopify, which allows us to offer our products and services.

By accessing our website, browsing our products or making a purchase, you agree to these Terms of Service and our Privacy Policy. Please read these terms carefully before using our website.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

When making a purchase, you may be required to provide personal information, including your name, email address, billing details and delivery address.

You agree that all information provided is accurate, current and complete.

You are responsible for maintaining the confidentiality of your account details and for any activity conducted through your account.

SECTION 2 – OUR PRODUCTS

At ALUH Jewels, we take pride in offering carefully selected jewellery designed to complement your everyday style.

We make every effort to display our products, colours, materials and details as accurately as possible.

Please note that product colours and appearance may vary slightly depending on your screen, device and display settings.

Product descriptions, availability and pricing may be updated from time to time without prior notice.

We reserve the right to discontinue products or limit quantities where necessary.

SECTION 3 – ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

ALUH Jewels reserves the right to refuse, cancel or limit an order where necessary, including in cases of suspected fraudulent activity, pricing errors or product unavailability.

Your order will be confirmed by email once payment has been successfully processed and the order has been accepted.

Please review your order carefully before completing your purchase.

All returns and exchanges are subject to our Returns & Exchanges Policy.

SECTION 4 – PRICING AND PAYMENT

All product prices are displayed in the currency indicated on our website.

Prices, discounts and promotions may change without notice. The price charged will be the price displayed at the time of purchase.

Payment must be completed using the payment methods available at checkout.

You agree to provide accurate and complete billing and payment information when placing an order.

SECTION 5 – SHIPPING AND DELIVERY

ALUH Jewels aims to process and dispatch orders within the timeframes outlined in our Shipping Policy.

Delivery times are estimates and may vary depending on your location, courier services and circumstances outside our control.

Customers are responsible for providing accurate delivery information when placing an order.

Nothing in this section excludes or limits your rights under Australian Consumer Law regarding delivery and undelivered goods.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the ALUH Jewels website, including logos, branding, photographs, product descriptions, graphics, designs and written content, belongs to ALUH Jewels or its respective licensors.

You may not reproduce, distribute, modify or use our content for commercial purposes without our prior written permission.

Unauthorised use of our intellectual property is prohibited.

SECTION 7 – THIRD-PARTY TOOLS

Our website may provide access to applications, services or tools operated by third parties.

These services are provided independently, and your use of them may be subject to their own terms and conditions.

ALUH Jewels does not control third-party services and is not responsible for their operation or availability.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to external websites or services.

These links are provided for convenience. ALUH Jewels is not responsible for the content, accuracy or privacy practices of third-party websites.

We recommend reviewing their terms and privacy policies before using their services.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

ALUH Jewels is powered by Shopify, which enables us to provide our online shopping services.

All purchases made through our store are transactions directly between you and ALUH Jewels.

Shopify is not responsible for any aspect of transactions between you and ALUH Jewels, including the products sold through our store.

SECTION 10 – PRIVACY POLICY

Your privacy is important to us.

Personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that information may be collected and processed by ALUH Jewels, Shopify and relevant service providers to facilitate purchases, payments, deliveries and customer support.

Please refer to our Privacy Policy for further information about how your personal information is handled.

SECTION 11 – CUSTOMER FEEDBACK

If you submit reviews, suggestions, feedback or other content to ALUH Jewels, you confirm that the information is accurate and that you have the necessary rights to share it.

You grant ALUH Jewels permission to use, display and share submitted reviews and feedback for business and promotional purposes, subject to applicable privacy and consumer protection laws.

We reserve the right to remove content that is unlawful, misleading, offensive or otherwise inappropriate.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors, inaccurate product descriptions, pricing errors or other omissions.

We reserve the right to correct errors, update information or cancel affected orders where necessary, subject to applicable consumer laws.

SECTION 13 – PROHIBITED USES

You agree not to use our website for unlawful purposes or in ways that may damage, disrupt or interfere with our services.

      You must not:

• Use our website for fraudulent or misleading activities.
• Attempt to access unauthorised areas of our website.
• Upload malicious software or harmful code.
• Copy or misuse our intellectual property.
• Collect personal information from other customers without permission.
• Interfere with the security or functionality of our website.

We reserve the right to restrict access where misuse or unlawful activity is identified.

SECTION 14 – TERMINATION

We reserve the right to suspend or restrict access to our website where we reasonably believe these Terms of Service have been breached or unlawful activity has occurred.

Any outstanding payment obligations and provisions that are intended to continue after termination will remain applicable.

SECTION 15 – DISCLAIMER

We aim to ensure that the information on our website is accurate and up to date.

However, we cannot guarantee that all website content will always be free from errors or interruptions.

Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies that cannot legally be excluded under applicable law, including the Australian Consumer Law.

SECTION 16 – LIMITATION OF LIABILITY

To the extent permitted by applicable law, ALUH Jewels is not responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law, including liability relating to consumer guarantees under Australian Consumer Law.

SECTION 17 – INDEMNIFICATION

You agree to use our website lawfully and responsibly.

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your infringement of another person's rights.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is found to be invalid or unenforceable, that provision will be interpreted or limited to the extent necessary.

The remaining provisions will continue to apply.

SECTION 19 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Returns & Exchanges Policy, Shipping Policy and other applicable website policies, form the agreement governing your use of our website.

If any provision is found to be unenforceable, the remaining provisions will remain in effect.

SECTION 20 – ASSIGNMENT

You may not transfer your rights or obligations under these Terms of Service without our prior written consent.

ALUH Jewels may transfer or assign its rights and obligations where permitted by law.

SECTION 21 – GOVERNING LAW

These Terms of Service are governed by the laws of Queensland, Australia, and applicable Commonwealth laws.

Any disputes will be subject to the jurisdiction of the courts of Queensland, subject to any mandatory consumer protection rights that apply.

SECTION 22 – HEADINGS

The headings used throughout these Terms are included for convenience and do not affect the interpretation of the provisions.

SECTION 23 – CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service from time to time.

Any changes will be published on this page, together with an updated revision date where appropriate.

We encourage customers to review this page periodically.

SECTION 24 – CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

ALUH Jewels

Website: www.aluhjewels.com

Email: alujewels@gmail.com

Location: Maroochydore, Queensland, Australia

Made to Shine With You.